Frequently Asked Questions

Driving licence - what do I need to send?

You only need to provide a copy of your driving licence - please do not send the original.

You should make a copy of the counterpart section, and the front and back of the photocard. If you have the 'old style' licence, please simply copy the whole sheet. Your driving licence must show your current address by law. The DVLA will also fine you up to £1000 if you have the incorrect address on your licence. To apply to change your licence online, click here. If your licence shows the wrong address please apply to correct it immediately, then send us copies of the updated licence when you receive it from the DVLA. The DVLA estimate on their website says that it will take up to three weeks to send you the new licence. If you are concerned that you will not be able to send us your licence in the time limit that we have set, please call our customer service department. If you do send us a licence with the incorrect address on your premium could be increased and we may also ask for additional documentation to certify your address.

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